Age of fragility

The age of fragility describes the world where yesterday’s assumptions are no longer reliable guides for tomorrow’s decisions.

why business concepts go viral

The lottery behind every viral business idea

Why do some business concepts go viral while sharper ideas die in the archives of the people who coined them? A model that looks almost simplistic spreads through boardrooms and business media, and a more rigorous rival, no better and…

Why leaders stop collaborating

Why leaders grip tighter when they should let go

Ask why leaders stop collaborating under pressure and you will hear sensible answers: no time, no budget, too much at stake to experiment. I have watched it up close, in client after client and in my own businesses, and the…

Extreme paradoxes, the fragility of our experience

Extreme paradoxes, the fragility of our experience

Conflicting priorities at work are usually treated as a communication failure. Somebody upstairs was unclear, two departments briefed you differently, and a conversation will sort it out. Sometimes that is exactly what happened. Increasingly it is not, because both instructions…

managing VUCA

Day-to-day VUCA management

As a business leader, I have often had to turn chaos into opportunity. The VUCA world, marked by volatility, uncertainty, complexity and ambiguity, sets a permanent challenge to the way we operate, and that challenge never shows up as a…